Support for SOLONSKY Games

Quick checks

Update to the latest TestFlight or App Store build, fully close and reopen the game, and confirm the requested Camera or Motion permission in iOS Settings. All three games also provide manual controls.

Living Frame

Use a well-lit area and move the device slowly while the AR play space appears. If the camera is unavailable, choose the training or manual play option.

Sticky Friends and Pendula Pals

Place the device in a comfortable neutral position before enabling tilt. Recalibrate after changing posture. You can switch to touch controls at any time.

Progress and offline play

Progress and unfinished runs are saved locally with a recovery copy. Use Export Progress before deleting the app or changing devices, choose a location in Files or iCloud Drive, then use Import Progress in the same game. Each game rejects saves made by another title. Internet access is not required for play.

Contact support

Email us at alex@solonsky.net

Include the game name, device model, iOS version, build number and a short description of what happened. Do not include sensitive personal information. We reply by email in writing.